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Hey MetaMask Family! Are you enjoying the seamless services of MetaMask? Well! By having a glance at the evolving community of MetaMask with every passing day, we can say that people are really favoring the MetaMask. Well! While we are talking about the seamless experience of the MetaMask services, we should not forget that a couple of general troubles may occur sometimes. 

In this read, we are going to discuss such issue that is commonly faced by many MetaMask extension users- “MetaMask restored the wrong accounts”. There can be a few potential reasons behind this issue which we will discuss later along with providing tips to resolve that specific cause successfully. But before that, for our new readers, I want to give a notion of the secret recovery phrase.

A Glimpse of MetaMask's Secret Recovery Phrase 

Secret Recovery Phrase, which is also hailed as SRP and seed phrase, is comprising a sequence of twelve or more words. It acts as a secure gateway to regain access to your wallet and is akin to a digital key that holds the power to restore your funds and assets in case of unexpected events like forgetting your password, device loss, or data corruption. So, after understanding the SRP significance, we can say that safeguarding this phrase is paramount. It's not just words jumbled together, but it's your key to retaining control over your digital assets and ensuring your journey in the MetaMask realm remains uninterrupted and secure.

Potential causes behind restoring wrong accounts 

If you are also the one who tried to restore the accounts on the MetaMask extension with the help of SRP and ended up getting any different accounts, you need to look at this section for getting familiar with the salient reasons behind this issue and their solutions.

  • Used the wrong SRP:Well! The very common cause could be that you have just inputted the wrong SRP while restoring the accounts, so in this case, you can restore the MetaMask extension again by typing the correct SRP.
  • Using the SRP of a different wallet provider:If the account you are looking for is missing, probably that account was generated under any other wallet’s SRP. find out which wallet it could be and try restoring using that wallet to access the missing account.
  • Imported using private key:The accounts imported using the private keys are usually not restored with SRP. But, as you did it initially, you can again import the same account using the private key of the same.
  • Not inputting in the correct order: There is a possibility that you have jumbled the words’ sequence while writing it so you are not entering the SRP in the correct order. To resolve this, you need to make sure that each word of the SRP should be provided in the same sequence in which it was initially.

Want to know, how to restore accounts with SRP?

If you are a newcomer and have no idea how to restore the previous account on the MetaMask extension, you can move ahead to navigate this section.

  1. Install the MetaMask extension on your PC and open it further.
  2. Tap on the “Import an existing wallet” button to proceed.
  3. Thenceforth, click the “I agree” button after going through the prompted guide thoroughly.
  4. And, provide the seed phrase next in the proper order.
  5. Press “Confirm Secret Recovery Phrase” to finalize the process of restoring the MetaMask Wallet.

Summing It Up!

The secret Recovery Phrase of a wallet requires extra protection as it serves as the only recovery tool for a wallet. So, if you are a  MetaMask extension  user, it is highly recommended to keep the Seed Phrase (SRP) unshared and safe. And, if you are facing the issue of a missing account or restoring a wrong account, you can go through this read to get the solution for tackling the issue effectively. 

Performing operations using the software often results in the emergence of some issues, which is something normal. The emergence of issues won’t lead to serious circumstances if they are treated at the right time. Delaying in fixing the issue often gives an invitation to serious conditions. The software crypto wallets are not an exemption from this. And, to help you to deal with this issue we are here going to elaborate on the solutions relating to the “MetaMask not working” error. 

In this read, we will first understand what this issue is and what factors leads to the emergence of this issue. After this, we will walk down the road to know how to fix this issue.

About the error…

MetaMask not working error is one of the general issues that a lot of crypto investors have faced. The error is quite general and simple also as it can be resolved easily within a just few simple steps. This issue might be an outcome of some technical error on your device or some bug at the main server of the network. No specific reason has been discovered behind this issue, however, several speculations have been made relating to it, which are considered the basis of dealing with the issue. The discovered reasons have been listed in the upcoming section of this read. 

Reasons that result in the emergence of the MetaMask not working

If you are on your way to find possible resolutions to the not working issue of MetaMask then there are some of the speculated reasons that lead to the emergence of this issue:

  • High network congestion
  • Outdated OS
  • Lousy internet connection
  • Operating device encountering any issue
  • Lack of storage
What to do to resolve MetaMask not working error?

There is nothing technical or complicated that you need to do to iron out the not working issue emerging on your wallet. Just a couple of simple troubleshooting measures are enough to get rid of this issue within a few minutes. You might be well familiar with the troubleshooting measures but to help you in memorizing them we are here mentioning a few of them. 

Have a look at them:

  • Check the internet speed and connection
  • Investigate if the server of the wallet is operational or not
  • Remove the cache and cookie data
  • Ensure that the device is not having any issue
  • Check if the operational system of the device is operational
  • Get the wallet browser extension updated (if not)
  • Try accessing the wallet after sometime
  • Close the running tab and re-start it again from the very beginning
  • Lastly, connect with the customer service desk of the wallet

These are some of the basic remedial measures that are found effective in dealing with the listed issue. If you ever face this issue down the road, practice the above-listed measures at its earliest.

Final Words

This read was crafted to provide you with effective and possible suggestions relating to one of the popular concerns of the users i.e. MetaMask not working error. The remedial measures covered in this read are simple and can easily be practiced by anyone. Applying the above-related measures doesn’t require any specialized skills or any sort of technical skills. Even after applying all the possible measures, if the issue doesn’t get resolved then you can connect with the service team of the wallet and report the issue to them. They will then provide you with the possible solutions to fix the issue.